Introduction of Late Booking Cancellation / Postponement Fee from 1 May 2022 by PIL

Dear Valued Customers：

With continued tightness in the global supply chain, we would like to assure you that we continue to strive to improve our service reliability to our export customers. One of the ways we are seeking to do so, is to reduce the volume of late cancellations on bookings so that there would be sufficient time to re-allocate the space and equipment to other customers.

As part of this effort to discourage late cancellations, and to help defray our rising costs, we wish to inform you that we will be applying a late booking cancellation / postpone fee of USD100 per TEU to booking cancellation requests for export shipments from China on or after 1 May 2022. The late cancellation / postpone fee will apply to any bookings cancelled or postponed seven (7) calendar days or less prior to vessel arrivals.

If you require any clarification on this late cancellation / postpone fee, please contact your local office.

Thank you for your continued support.

Yours sincerely,

Pacific International Lines (PTE) Ltd.